Website Privacy notice

I am Anastasia Bishop - author.  In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’. You can get hold of us in any of the following ways:

(a)           by e-mailing us at anastasiabishop.author@gmail.com; or

(b)           by writing to us at 3, Yolsum Close, Haddenham, Bucks HP178DG

We take the privacy, including the security, of personal information we hold about you seriously.  This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

We do not have a Data Protection Officer, but if you have any questions about this privacy notice or issues arising from it then you should contact us. We are responsible for matters relating to data protection at our organisation, including any matters in this privacy notice.  You can contact us using the details set out above.

We may issue you with other privacy notices from time to time, including when we collect personal information from you.  This privacy notice is intended to supplement these and does not override them.

We may update this privacy notice from time to time.  This version was last updated on 17/10/2023.

1.  Key Definitions

The key terms that we use throughout this privacy notice are defined below, for ease:

Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used. 

Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer-base.)

Personal Information: in this privacy notice we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified.  It does not apply to information which has been anonymised.

Special Information: certain very sensitive personal information requires extra protection under data protection law.  Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information. 

2.   Details of personal information which we collect and hold about you.

2.1   Set out below are the general categories and details of retention periods in relation to those categories (see section 8 below for more details about retention) and in each case the types of personal information which we collect, use and hold about you:

General Categories 1-5 below

a) Types of Personal Data in that category

b ) Retention Periods

1) Identity Information

a) This is information relating to your identity such as your name (including any previous names and any titles which you use), gender, marital status and date of birth

b ) For as long as you remain subscribed to the mailing list

2) Contact Information

a) This is information relating to your contact details such as e-mail address, addresses, telephone numbers

b) For as long as you remain subscribed to the mailing list

3) Survey Information

a) This is information which we have collected from you or which you have provided to us in respect of surveys and feedback.

b) For as long as you remain subscribed to the mailing list

4) Marketing Information

a) This is information relating to your marketing and communications preferences.

b) For as long as you remain subscribed to the mailing list

5) Website, Device and Technical Information

a) This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device)

b) For as long as you remain subscribed to the mailing list OR for as long as is necessary if you are not a subscriber

2.2   The types of personal data we collect about you may differ from person to person, depending on who you are and the relationship between us.

3.  Details of special information which we collect and hold about you

3.1  Special information is explained in section 1 above. We do not collect or hold any special information about you.

3.2  We do not collect information from you relating to criminal convictions or offences.

4.  Details of how and why we use personal information

4.1 We are only able to use your personal information for certain legal reasons set out in data protection law.  There are legal reasons under data protection law other than those listed below, but in most cases, we will use your personal information for the following legal reasons:

(a)   Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;

(b)  Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests.

(c)   Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and

(d)   Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.

4.2   So that we are able to provide you with goods and services, we will need your personal information.  If you do not provide us with the required personal information, we may be prevented from supplying the goods and services to you.      

4.3   It is important that you keep your personal information up to date.  If any of your personal information changes, please contact us as soon as possible to let us know.  If you do not do this then we may be prevented from supplying the goods and services to you (for example, if you change your e-mail address and do not tell us, then your goods/services may not be delivered )

4.4   Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time.  If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice.  If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you. 

4.5  We have explained below the different purposes for which we use your personal information and, in each case, the legal reason(s) allowing us to use your personal information.  Please also note the following:

(a) if we use the Legitimate Interests Reason as the legal reason for which we can use your personal information, we have also explained what that legitimate interest is; and

(b) for some of the purposes we may have listed more than one legal reason on which we can use your personal information, because the legal reason may be different indifferent circumstances.  If you need confirmation of the specific legal reason that we are relying on to use your personal data for that purpose, please contact us using the contact details set out at the start of this privacy notice.

Purpose 1-8 below

Legal Reason(s) for using the personal information in each case

1) To enrol you as a customer

Contract Reason:- In order to offer you specific goods and/or services

Legitimate Interests Reason :- In order to offer you other goods, services and/or digital content which helps us to develop our business

2) To manage our contract with you and to notify you of any changes

Contract Reason; Legal Obligation Reason:- In order to offer you specific goods and/or services

3) To comply with audit and accounting matters

Legal Obligation Reason :- To ensure our business runs correctly

4) For record keeping, including in relation to any guarantees or warranties provided as part of the sale of goods, services and/or digital content

Contract Reason; Legal Obligation Reason:- In order to offer you specific goods and/or services; in order to offer you other goods, services and/or digital content which helps us to develop our business

5) To improve the goods, services, and/or digital content which we supply

Legitimate Interests Reason:- In order to improve the goods, services, and/or digital content for future customers and to grow our business

6) To recommend and send communications to you about goods, services, and/or digital content that you may be interested in.  More details about marketing are set out in section 11 below

Consent Reason; Legitimate Interests Reason:- In order to grow our business

7) To ensure the smooth running and correct operation of our website

Legitimate Interests Reason:- To ensure our website runs correctly

8) To understand how customers and visitors to our website use the website and interact with it via data analysis

Legitimate Interests Reason:- To improve and grow our business, including our website, and to understand our customer’s needs, desires and requirements

4.6  Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes.  Because this is grouped together with other personal information and you are not identifiable from that combined data we are able to use this.  

4.7  Under data protection laws we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about.   If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this and what legal reason is in place to allow us to do this.

5.  Details of how we collect personal information and special information

5.1   We usually collect Identity Information, Contact Information, Survey Information and Marketing Information directly from you when you fill out a form, survey or questionnaire, receive goods, services and/or digital content from us or contact us by e-mail, telephone, in writing or otherwise.  This includes the personal information which you provide to us when you subscribe to our mailing list or enter a competition or survey.

5.2  We may receive some of your personal information from third parties or publicly available sources.  This includes:

(a)   Website, Device and Technical Information from third parties such as analytics providers(like Google)

5.3   We may also receive Website, Device and Technical Information automatically from technologies such as cookies which are installed on our website.  To find out more about these please see our cookie policy which is available below.

6.   Details about who personal Information may be shared with

6.1  We may need to share your personal information with other organisations or people. These organisations include:

(a)  Third parties who are not part of our company. These may include:

(i)   Suppliers such as IT support services, payment providers, administration providers and marketing agencies who are based in UK or USA;

(ii)  Government bodies and regulatory bodies: such as HMRC and fraud prevention agencies who are based in UK or USA;

(iii)  Our advisors: such as lawyers, accountants, auditors and insurance companies who are based in UK;

(iv)  Our bankers who are based in UK;

(v)   Credit Reference Agencies who are based in UK;

(vi)   E-mail platforms who are based in USA

6.2  Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either Data Processors or Data Controllers.  Where we share your personal information with a Data Processor we will ensure that we have in place contracts, which set out the responsibilities and obligations of us and them, including in respect of security of personal information. 

6.3  We do not sell or trade any of the personal information which you have provided to us.

7.    Details about transfers to countries outside of the EEA

7.1   If any transfer of personal information by us will mean that your personal information is transferred outside of the EEA then we will ensure that safeguards are in place to ensure that a similar degree of protection is given to your personal information, as is given to it within the EEA and that the transfer is made incompliance with data protection laws (including where relevant any exceptions to the general rules on transferring personal information outside of the EEA which are available to us – these are known as ‘derogations’ under  data protection laws).  We may need to transfer personal information outside of the EEA to the third parties listed above in section 6 who may be located outside of the EEA.

7.2  The safeguards set out in data protection laws for transferring personal information outside of the EEA include:

(a)  where the transfer is to a country or territory which the EU Commission has approved as ensuring an adequate level of protection;

(b)  having in place a standard set of clauses which have been approved by the EU Commission;

(c)  compliance with an approved code of conduct by a relevant data protection supervisory authority (in the UK, this is the Information Commissioner’s Office (ICO);

(d)  certification with an approved certification mechanism;

(e)  where the EU Commission has approved specific arrangements in respect of certain countries, such as the US Privacy Shield, in relation to organisations which have signed up to it in the USA.

8.  Details about how long we will hold your personal information

8.1  We will only hold your personal data for as long as is necessary.  How long is necessary will depend upon the purposes for which we collected the personal information (see section 4 above) and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons).  We may also need to keep personal information in case of any legal claims, including in relation to any guarantees or warranties which we have provided with the goods/services or digital content.

8.2  We have set out above the details of our retention periods for different types of data. You can find them in in section 2.

9.  Automated decision making

9.1  ‘Automated decision making’ is where a decision is automatically made without any human involvement.  Under data protection laws, this includes profiling. ‘Profiling’ is the automated processing of personal data to evaluate or analyse certain personal aspects of a person (such as their behaviour, characteristics, interests and preferences).

9.2 Data protection laws place restrictions upon us if we carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you.

9.3  We do carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you.  If we do decide to do this then we will notify you and we will inform you of the legal reason we are able to do this.

10.  Your rights under data protection law

10.1   Under data protection laws you have certain rights in relation to your personal information, as follows:

(a) Right to request access: (this is often called ‘subject access’).  This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.

(b) Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.

(c) Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances.  Where it does apply, you have the right to request us to erase all of your personal information.

(d)  Right to restrict processing: this right only applies in certain circumstances.  Where it does apply, you have the right to request us to restrict the processing of your personal information.

(e)   Right to data portability: this right allows you to request us to transfer your personal information to someone else.

(f)   Right to object: you have the right to object to us processing your personal information for direct marketing purposes.  You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation which means that you want to object to us processing your personal information. In certain circumstances you have the right to object to processing where such processing consists of profiling(including profiling for direct marketing).

10.2   In addition to the rights set out in section 10.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent.  Further details about this are set out in section 4.5

10.3   If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice.  If you do make a request then please note:

(a)  we may need certain information from you so that we can verify your identity;

(b)  we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and

(c)  if your request is unfounded or excessive then we may refuse to deal with your request

11.   Marketing

11.1   You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.

11.2   However, we will give you the opportunity to manage how or if we market to you. In any e-mail which we send to you, we provide a link to either unsubscribe or opt-out, or to change your marketing preferences. To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes , you can always contact us on the details set out at the beginning of this notice.

11.3  If you do request that we stop marketing to you, this will not prevent us from sending communications to you which are not to do with marketing (for example in relation to goods/services/digital content which you have purchased from us.

11.4  We do not pass your personal information on to any third parties for marketing purposes.

12.  Complaints

If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO).  Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position.  You can contact us using the details set out at the beginning of this privacy notice.

13. Third Party Websites

Our website may contain links to third party websites.  If you click and follow those links then these will take you to the third party website. Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.

Cookie Policy

Last updated: 21 October 2023

This is the Cookies Policy (the "Policy") for Anastasia Bishop-Author, accessible from https://anastasia-bishop.mailchimpsites.com. To make this site function properly, we sometimes place small data files called cookies on your device. These cookies are downloaded to your computer to improve your browsing experience as well as other purposes that are outlined in this Policy.

Accordingly, this Policy is a legally binding agreement between you("user," "visitor," "you," or "your")and this Website administrator or operator ("administrator," "operator," "we," "us," or "our"). This cookies policy page describes what cookies are, what information they gather, why, and how they're being used by Anastasia Bishop - Author and any of its related products and services (the "Services"). We will also share how to control and disable these cookies and withdraw consent to collect cookies. However, please know that these actions may downgrade some aspects of this site's functionality.

For further information on how we use, collect and manage your personal data and information, see our Privacy Policy.

What Are Cookies?

Cookies are those small pieces of data stored in text files saved on your mobile device or computer when you visit a website. Cookies allow the website's server to record and store your actions and preferences, such as login information, user history, language settings, font settings, colour settings, and other display preferences, over a particular period. Cookies ensure visitors do not have to continuously re-enter their details or information whenever they revisit the site or surf between pages.

Cookies are used to remember your preferences for single visits through sessional cookies or multiple repeat visits through permanent cookies.

How We Use Cookies

Cookies are essential for our website to function optimally and enhance website performance for a better user experience. The website administrator(s)controls all cookies used on the site and grants third parties access for statistics and analytics purposes. Cookies are needed to remember to identify visitors and remember their site actions and online behaviours.

We use cookies for various reasons, which are explained in detail below. Please know that cookie-related information is not used to identify you personally.

How to Control Cookies

You can control and/or delete cookies on your mobile device or computer and adjust your browser settings to prevent cookies. Users can withdraw consent to collect cookies on the website. You can also determine whether you want to agree to the site's use of cookies. However, doing this may cause you to repeat your preferences every time you visit the site manually, and some of the site's services and functionality may not work optimally.

Disabling Cookies

You can disable cookies setting by adjusting the option on your browser settings (see your browser "Help" for more details). However, please be aware that the act of disabling cookies will affect your visit's functionality and the use of this website and many others. Unfortunately, disabling cookies will usually result in also disabling certain functionality and features of this site. In most cases, there are no website standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you enable cookies for optimal site functionality and service.

The Cookies We Use

1) Sessional Cookies

Sessional cookies are temporary cookies that are operational during your visit and expire when you close the browser.

2) Permanent Cookies

Permanent cookies store and retain your site preferences on your mobile device or computer even after you close the browser or your mobile device or computer.

3) Necessary Cookies

Necessary cookies allow the website to provide a better user experience when navigating the website, its services, and features. These cookies allow us to recognize if you have created and logged into an account to access site content.

4) Functionality Cookies

Functionality cookies allow the website to operate optimally, following your site preferences for future visits. These recognize your site username and customizations.

5) Analytical Cookies

Analytical cookies allow first-party and affiliated third-party services to collect and store aggregated sate for statistical and analytical purposes on how our visitors use the website. While these cookies respect visitors' privacy and personal information, they optimize the user experience.

6) Account Cookies

These cookies will help us manage the signup and general administration of creating or opening an account opening. These cookies may be deleted when you log out but sometimes remain afterwards to remember your site preferences.

7) Login Cookies

We use login cookies to remember your Login details and prevent you from logging in every time you visit a new page on the site. These cookies are often cleared when you log out to secure your account information and privacy and prevent access to restricted features.

8) Email newsletters Cookies

This site uses cookies to offer newsletter or email subscription services and cookies to remember if you are already registered or subscribed to show specific notifications or features reserved for subscribed/unsubscribed users.

9) Order-processing Cookies

Where and if applicable, we will use cookies to store and remember any payment orders on any e-commerce or payment facilities for proper payment processing.

10) Survey Cookies

We might periodically issue our users surveys and questionnaires to provide interesting insights, helpful tools or understand their preferences or opinions more accurately. These surveys may use cookies to remember participants or to generate accurate results even after you change pages.

11) Forms Cookies

We use cookies to remember your details for future correspondence when you submit data through forms such as contact or comment details.

12) Site preferences Cookies

To provide you with a beautiful user experience and site interaction, we use cookies to provide the functionality to set your site preferences when you use it.

13) First-Party Cookies

First-party cookies are the cookies explained above that are set by the website.

14) Third-Party Cookies

In some cases, the website uses cookies provided by trusted third parties that serve content or render advertising and analytics services on this website. The following section explains the third-party cookies you may encounter while using this site:

• This site uses Google Analytics, one of the most trusted analytics solutions on the global web, to understand how you use the site and ways to improve your site experience. As a result, these cookies may track your use of the site, time spent on the site, and its pages to allow us to continue producing engaging content. For more information on Google Analytics cookies, we refer you to see the official Google Analytics page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

• We periodically test new features and make subtle changes to our site's user interaction. Cookies may be used to provide you with a consistent experience on the site and understand our user's preferred optimizations.

• We use cookies to track and understand the statistics about the number of visitors that make purchases for the products that we sell. This allows us to accurately make informed business and market predictions that monitor our advertising and product costs to ensure the best equilibrium price.

• We use cookies for social media buttons and/or plugins on this site to connect with your social network in different ways. These cookies also allow us to track social network users when they visit our site or share content using a tagging mechanism provided by those social media sites.

Amendments and Modifications

Anastasia Bishop - Author reserves the right to modify this Policy and its terms as they relate to this website and services at any time, effective and in full force upon posting the updated version on the website.

Please check this page regularly for updates. The continued use of the website and its services after that shall constitute your consent to such amendments and modifications.

Policy Acceptance

You hereby acknowledge that you have read this Cookies Policy and agree to all its provisions, terms, and conditions. By continuing to access and use this website and its services, you also agree to be legally bound by this Cookies Policy. If you do not agree to be bound by the terms and conditions of this Policy, you are not permitted to continue to access or use this website and its services.

More Information

We trust that you have gained clarity concerning our use of cookies. For further information about our cookies policy, please email us atanastasiabishop.author@gmail.com.